The first application on the list is the only one that is Open Source and can be found at SourceForge.
MyHelp Desk “is a PHP/MySQL Helpdesk system appropriate for the Support Desk of small organizations. The system was originally based on the OneOrZero Helpdesk but with a different set of features.“. There is an […]
I know I promised a total of 10 ticketing applications - but it was too much for one post, so I’ve broken it up over the next 3 days. Here is a look at the first three
SimpleTicket is the first Ruby on Rails based trouble ticket system to be released as an open source project. […]
If you have the type of business where customers will contact you for support or help (I imagine that is most businesses!) there are several ways for them to be able to reach you, and to track open issues. Of course, in the beginning, there is always the cell phone — but I am advising […]
I used to use VNC but since I found UltraVNC, I am hooked. I use this mostly to connect to the servers in my home as well as some remote PCs at a small business site. It’s great and you can’t beat the price — free.
UltraVNC is a powerful, easy to use and free […]
Here is a tool that I have been using to track my hours for consulting work for a friend of mine. It is exactly what I need, not too overblown with features, and all the basics. It also creates simple and professional looking invoices.
SideJob Track is a free web-based job tracking, invoicing, reporting […]
VoIP Buster is a free download that provides Skype-like phone conferencing from PC-to-PC or PC-to-Phone, for free. VoipBuster also offers free calls to any regular land-line in various popular destinations (see panel). You can also call mobile phones for free in the USA.
Technorati Tags: VoIP, free , Skype
KishKish is a Skype add-on that provides three great services:
– Answering Machine
– Call Recorder
– Stress Level (i.e. Lie) Detector
The Answering Machine functionality is free, the others require a subscription.
KishKish SAM™ is a simple voice answering machine for Skype users.
When you are away from your PC and there is no one to answer your incoming Skype™ […]
Turboflix makes it easy to send photos and videos to your friends and family. Your recipients will receive an email whereby they can easily view what you sent them with a simple click — no software download is required — and it’s free.
Technorati Tags: Turboflix
Here is another great RSS tool that I have used recently
With FeedDigest, you can mix, filter and republish or syndicate feeds to HTML, JavaScript, WAP or PHP, or to a new feed. You can even send an RSS digest to your cellphone.
Technorati Tags: FeedDigest, WAP, RSS, cellphone
Feed43 is a free online service, a proxy between your news reader application and third-party web sites that don’t support RSS natively. It allows you to create your own news feeds in RSS format for any web site, that is to monitor any web site from within news reader.
How does Feed43 compare to similar online […]
Brain Reactions lets organziations collaborate on ideas. These ideas can be open to the public to get a crowd source idea. This is a good little tool when email is not enough but standing up a Wiki is a bit much.
Technorati Tags: Brain, email, Wiki
SpanningSync will soon release a product that will allow synchronization between Google and iCal based calendars.
Here is an online demo.
You can download the public beta version here.
Technorati Tags: Google, iCal, calendars
Tagly is a Web2.0 app that allows you to tag real-world items for identification purposes using an ESN barcode. This is handy for small business who want to track assets - or for personal assets regarding insuarnce claims, etc.
Technorati Tags: Web2.0, barcode
Schedule SMS text messages to be delivered at the date & time specified — including “now”.
Use this service as a reminder to you or someone else about an event at a specific day & time or send your to-do items throughout the day
Technorati Tags: SMS
Mailroom from SproutIT is an email management solution for small business. A complete list of features can be seen here. Mailroom can be used with your current email program, and adds enhanced filtering and searching capabilities, as well as helps track correspondence as conversations, simlar to Google Mail. It even suggests customizable replies […]
[Note from Admin] Instead of posting one large post per day covering a couple of applications or services in a single post - I am going to create multiple posts per day wit a single topic. I think this will be better for searching based on product and topic; it may even increase my traffic […]
If you’ve been procrastinating changing the default password on your home/office WiFi router, this is the time to do it!
There is a new pharming scam that uses Javascript to change the DNS entries in your router — without your knowledge — when you visit specific websites. This then reroutes your browser to “fake” sites […]
I thought I would drop a post about two tools that I have been using more and more and have found really useful for both business and personal use. Both are free.
I use my Outlook client for business stuff and Google Calendar for personal and side-business appointments. I wanted to combine this information into a […]
In light of the Joomla and Alfresco posts this week, I thought I would list a few other great tools that are focused on small group collaboration, i.e. GroupWare.
OpenGroupware is an open source collaboration suite that contains the following features:
Contact Management
[…]
Joomla is a relatively new CMS from the people who brought you Mambo (the application, not the dance style ). The name Joomla is a phonetic spelling for the Swahili word “Jumla”, which means “all together” or “as a whole” — which aptly describes this CMS.
I really like this application for many […]