Here is a look at 2 new tools I thought might be useful to small business. One is for those still looking for an Outlook-style email contact system without the cost/hassle; the other is for creating marketing, training, and other screen shows.
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(1) I am always looking for a better online contact management software. I like Plaxo and a few others but ContactOffice – currently in beta — looks very promising. It reminds me of an Outlook interface with drag-and-drop in an online venue. I think this is a good solution for a very small team or office.
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(2) Screencast-O-Matic is the free and easy way to create a video recording of your screen and upload it for free hosting all from your browser with no install. You can export your screencast to quicktime (.mov) format. The maximum hosted screencast time is 15 minutes.